A guide to saying it like a local

How to Say "I'd like to exchange this" in French

Politely ask to exchange an item in a shop in France.

Je voudrais échanger ceci.

zhuh voo-DRAY ay-SHAHN-zhay suh-SEEneutral

A single phrase, broken down

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Use this when you've bought something and realized it's not right, or you've changed your mind. You'll say this to a shop assistant after showing them the item.

Alternatives

  • Je veux échanger ça.Slightly more direct, less formal.
  • Je voudrais faire un échange.Focuses on the action of exchanging rather than the item.

Ways to get it wrong

Pronouncing 'échanger' like 'ex-CHANGE-er'

The 'é' is like the 'ay' in 'say', and the 'ch' is like 'sh'.

Forgetting the 'd' in 'voudrais'

It's 'voo-DRAY', not 'voo-RAY'. The 'd' is pronounced.

A small cultural note

While 'échanger' is standard, some smaller shops might prefer 'changer' (to change) if you're simply swapping for a different size or color of the same item.

The same phrase in other languages

Frequently asked

What if I want to return something instead of exchange?

You would say 'Je voudrais retourner ceci.' This specifically means you want to give the item back for a refund.

How to say 'this' in French when shopping?

When pointing to or holding an item, 'ceci' or 'ça' are common. 'Ceci' is slightly more formal than 'ça'.

Can I use 'Je veux' instead of 'Je voudrais'?

'Je veux' means 'I want' and can sound demanding. 'Je voudrais' ('I would like') is much more polite and recommended.