A guide to saying it like a local

How to Say "What's the return policy" in French

Ask about a store's return policy in France with this essential French phrase. Perfect for shoppers.

Quelle est la politique de retour ?

kel eh la po-lee-TEEK duh ruh-TOORneutral

A single phrase, broken down

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Use this phrase when you're in a shop and need to understand the conditions for returning an item. It's useful before making a purchase or if you're considering a return.

Alternatives

  • On peut retourner cet article ?More direct and informal, asking if a specific item can be returned.
  • C'est possible de faire un retour ?Slightly more casual, focusing on the possibility of making a return.

Ways to get it wrong

Pronouncing 'politique'

The 'que' at the end is pronounced like 'kuh', not 'keek'.

Forgetting the article before 'politique'

You need 'la' before 'politique de retour' for it to be grammatically correct.

The same phrase in other languages

Frequently asked

how to ask about returning something in french

The most standard way is 'Quelle est la politique de retour ?'. You can also ask more directly if a specific item is returnable.

french return policy phrase

'Quelle est la politique de retour ?' is the direct translation for 'What's the return policy?'. It's universally understood in French shops.

can i return items in french stores

Yes, most stores have a return policy, and you can inquire about it using 'Quelle est la politique de retour ?'. It's always best to check the specific store's rules.